Frequently Asked Questions
Everything you need to know about the ultimate hair accessory.
What makes TELETIES different from standard hair ties?
TELETIES are designed with a unique spiral shape and firm-yet-flexible material that holds hair in place without causing headaches or leaving creases. They are also water-resistant and double as a stylish bracelet.
How do I shrink my TELETIES back to their original size?
If your TELETIES stretch out over time, simply place them in a bowl of warm water or use a blow dryer on high heat. This will cause the material to shrink back to its original form.
What is your return and exchange policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please note that for hygiene reasons, hair accessories that have been worn cannot be returned.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Are TELETIES safe for all hair types?
Yes! Whether you have thick, curly, fine, or straight hair, our various sizes (Tiny, Small, and Large) are engineered to provide the perfect hold for every hair texture and volume.
Do you offer international shipping?
Currently, we ship to the United States and select international locations. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.